At Mortgage Outfitters, LLC, we know that good, honest, relationships are the essence of sound business practice. But equally important, our clients need to know that they can rely on us to be their trusted personal advocate. Our ability to be advisor, counselor and educator helps our clients steer clear of potential roadblocks and move swiftly through the mortgage maze.
As your mortgage professional, it is our job to make sure you have all the tools necessary to make educated, intelligent decisions. Decisions based on authentic, accurate information. Don't settle for a big bank, impersonal, frustrating experience. We will help guide you through the entire process and offer the best mortgage options available.
This philosophy has resulted in nearly all of our customers finding us by referral from a previous customer, Realtor, builder or other respected industry professional. Let us customize a mortgage experience for you.
Figure: 7 TAC §80.200(b)
"CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV."